Forecast peaks in demand and avoid queues at the checkout.
- Optimize employee time through predictive queue-based checkout opening/closing features
- Reduce queues, increase time spent in the supermarket and basket size
- Schedule staff based on typical traffic patterns (i.e. align staff with peaks in demand)
- (Re)locate staff relative to real-time service needs
- Determine the required staff to shopper ratios
- Match skill sets of staff to ensure optimal customer service levels
- Forecast queues by measuring flow at entries and reallocate staff accordingly
- Measure queue lengths and individual queuing times at individual customer or shopping unit level
- Generate real-time alerts
- Track people waiting in groups or shopping units, such as families
